Privacy Policy
Effective Date: 30/07/2024
1. Introduction
Welcome to betterbattery.co.za. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [your website URL] and purchase our products. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at 084 523 1111.
2. Information We Collect
We may collect the following types of information when you visit our website or make a purchase:
-
Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
-
Payment Information: Credit card information and other payment details. Note that we use third-party payment processors, and we do not store or process this information directly.
-
Technical Data: IP address, browser type, operating system, and other technical information.
-
Usage Data: Information about how you use our website, such as pages visited, time spent on the site, and other similar information.
3. How We Use Your Information
We use the information we collect in the following ways:
-
To process transactions: We use your personal and payment information to complete your purchases.
-
To improve our services: We use technical and usage data to analyze how our website is used and to enhance your experience.
-
To communicate with you: We may send you emails regarding your orders, promotions, and other updates.
-
To protect our website and users: We use your information to detect and prevent fraud and other security issues.
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
-
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analysis.
-
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
-
Using secure servers and encrypted communication channels.
-
Restricting access to your personal information to authorized personnel only.
-
Regularly reviewing our data collection, storage, and processing practices.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
-
Access: You can request access to the personal information we hold about you.
-
Correction: You can request that we correct any inaccuracies in your personal information.
-
Deletion: You can request that we delete your personal information.
-
Objection: You can object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us at [contact email].
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website after such changes will constitute your acknowledgment of the modified policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
140 Modderfontein Road
Mayibuye
Tembisa